List of active policies

Name Type User consent
Clinical Images Policy Site policy All users
Terms and Conditions Site policy All users


The MERTIL learning platform includes footage and original content provided with the consent of project participants and patients for teaching purposes only.  This content should be considered “health information”.

Full policy

WARNING: Some videos and still images included in MERTIL include footage and original content provided by the ATP-Generation 3 Melbourne Attachment and Caregiving Lab and the Women’s Hospital. These have been provided with the consent of project participants and patients, for teaching purposes only.  This content should be considered “health information”, and must be treated with the same privacy and confidentiality as any other health record or information. They have been recorded with appropriate consent, stored securely, and should not be distributed beyond the MERTIL teaching environment.

Using these images for any purpose other than that for which consent has been obtained, or sharing them in a non-professional context, is inappropriate. Breach of your obligations under privacy laws may result in a substantial fine, and you also risk being the subject of a complaint to AHPRA, health complaints entity, or an internal professional investigation.


Our Terms and Conditions have recently updated. Please agree to the new Terms and Conditions to continue through to the site. If you are an existing user, your course progress has not been lost. 

Full policy

Privacy and Data Collection
When you first begin your course you will be asked to provide your consent for your de-identified data to be collected for research at The Bouverie Centre, La Trobe University. You may decline to have your data collected. This will not prevent you from continuing with the course. 

Intellectual Property

All content and intellectual property included in the MERTIL courses remains the sole property of the authors and the MERTIL consortium.
In purchasing the MERTIL program, the organisation and each user agrees to acknowledge the intellectual property and copyright of all MERTIL material developed by the authors Prof Jennifer McIntosh and Prof Louise Newman, and to ensure that none of the MERTIL material is recorded, replicated or further distributed in any way, without the written approval of the authors and La Trobe University. The program cannot be shown to groups without a specific licence to do so, nor for profit.
Available Formats
Self-paced online
Enrol and complete the course anytime within the 3 month access period. Participants can pause, close, and resume from where they left off. There is no live interaction in this format. 
In person
Entire program is run in-person at a pre-determined set times. There is no online component in this format.
Live Online
Entire program is run face-to-face via live streaming at pre-determined set times. 
Live online sessions where a speaker, or small group of speakers, deliver a presentation to an audience who participate by submitting questions, responding to polls and using other available interaction tools. Generally, the audience is not “visible” to other audience members, only the speaker(s) and their screen (should they wish) are visible. The audience type in their questions during the live session. 
Combination of any/all of the above. 
Unless otherwise stated, access to a self-paced online course expires 3 months after date of purchase. It is recommended that all resources and certificates are downloaded before the expiry date. Participants will no longer have access to the content, resources, and certificate once access expires. 
Refunds and Cancellations
We are unable to offer any refunds or accept requests for transfer of user access.
Workshops (if available)
Notifications of cancellations, refunds and requests for transfers must be made in writing to: Alternatively call us on +61 (03) 8481 4800 to discuss your options.
More than 10 business days prior to in-person Workshops (if available)
Registered participants unable to attend a scheduled training course who notify us (in writing) at least ten (10) business days prior to the scheduled event, may either:
a) transfer to a course of equal value within 12 months of the original course commencement date, without any fee or penalty; or
b) cancel their registration and receive a refund less a 40% administration fee per course. 
Less than 10 business days prior to in-person Workshops (if available)
If a participant cancels their place less than 10 business days prior to the scheduled workshop/event or fails to attend, the full price of course fee will be charged.*
* Registered participants who produce a medical certificate will be issued with a credit note for a course of equal value (less 30% of the course price).
While all efforts are made to ensure professional development events proceed as scheduled, MERTIL reserves the right to cancel or reschedule workshops/conferences due to circumstances beyond our control. In such an event, all fees will be refunded.
MERTIL is not responsible for non-refundable travel arrangement losses resulting from a course being rescheduled or cancelled.

MERTIL reserves the right to modify these terms and conditions at any time.